Web Counselling

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Web counselling will allow you to communicate one-on-one, real time with a Parentline counsellor.

It works in the same way as phone counselling, but takes place over the internet (web), and uses written communication rather than talking. Because of this, web counselling is best suited to people who are familiar with typing, or have access to voice recognition software.

Web counselling has become a popular way of getting help, and we envisage that there may be a queue to connect to a counsellor at peak times. You will be able to know how many other 'users' are waiting before you so that you can gauge the wait time.

Web counselling will be available at specific times each week. Vote on when you would prefer to use web counselling.